We signed on with KELCOM when we hired someone in HR who had recommended them from their previous employer. We could never go back to the old way! Our employees feel confident knowing who to call when they are going to be late or absent and as managers, we like knowing we won’t be woken up at 3AM for a sick call. The operators are friendly and helpful. The confirmation number that employees receive when they call in and year-long record keeping help us settle any problems before they happen. We could not be happier and I wouldn’t hesitate to recommend KELCOM to any large employer.
When I think about how many headaches could have been avoided if we found KELCOM years earlier, it gives me a headache. This service is worth many times over what we pay for it. My guys love having the toll free number plugged into their phone and never wonder about who to report to when they’re calling off or late. We customized the service to include specific things we need for absence reporting (including who they report to, which shift they’re calling off for, if it’s a work-related injury, etc.) and the operators are great.