When I think about how many headaches could have been avoided if we found KELCOM years earlier, it gives me a headache. This service is worth many times over what we pay for it. My guys love having the toll free number plugged into their phone and never wonder about who to report to when they’re calling off or late. We customized the service to include specific things we need for absence reporting (including who they report to, which shift they’re calling off for, if it’s a work-related injury, etc.) and the operators are great.